Terms and Conditions of Sale
1.1. Delight Decor reserves the right to accept or refuse any order for Goods at its discretion.
1.2. Delight Decor reserves the right to accept or refuse a credit application.
1.3. Until an order for the purchase of Goods has been accepted by Delight Decor either in writing or by conduct, no contract for the supply of Goods shall exist between Delight Decor and the Customer.
1.4. Goods are not to be sold on Ebay or Similar websites without consent from Delight Decor.
1.5. Selective Delight Decor products can be supplied with territorial exclusivity conditions. This is managed on a case by case basis and is subject to change without notice and at Delight Decor’s exclusive discretion.
2.1. Payment for all Goods shall be made prior to shipping unless the Customer has a credit account.
2.2. The only accepted means of paying orders and accounts will be by cash, credit card or electronic funds transfer, unless otherwise agreed to by Delight Decor.
2.3. We will require your credit card number, and expiry date. This will be kept in a secured site on file as a security against your account. If the funds are not cleared into our account 5 business days after the due date of your 30 day trading account, your stored credit card will be automatically charged.
2.4. If you place an order over your approved credit limit, the amount over will be charged to your credit card upon dispatch.
3. Account Terms
3.1. The Customer will be notified in writing if Delight Decor makes any alteration to the credit limit.
3.2. Delight Decor may withdraw the Customer’s credit facilities at any time without notice.
3.3. The Customer shall pay any reasonable costs, expenses and disbursements incurred by Delight Decor (including any collection costs, dishonoured cheque fees and legal costs) arising from non-compliance and incidental to the enforcement of or any litigation on these terms and conditions or from a default on payment.
4. Default If the Customer:-
Delight Decor may, without prejudice to any other rights:
(i) withhold any future supply of Goods;
(ii) withdraw the supply of Goods on credit;
5.1. The Goods shall be at the sole risk of the Customer on the Customer’s receipt of those Goods.
6. Return of Goods for Change of Mind Purchases
6.1. Goods being returned for credit must have been purchased from Delight Decor, and be in an unused and saleable condition together with original packaging within 14 days of purchase.
6.2. Delight Decor may charge a 20% restocking fee for returned goods.
7. Refund Policy
7.1. If Delight Decor deems a product faulty and has been purchased within 12 months, as per date of invoice, Delight Decor will replace, credit or refund the customer the purchase price.
7.2. Delight Decor may request the return of faulty goods before providing a replacement, Credit or refund.
7.3. All refunds will be paid the following Monday of the approved refund request. Please allow 7 days for refund to appear in your account.
8. Notification of Changes
8.1. The Customer agrees to notify Delight Decor within 7 days of any changes to: the address of the business or the address where the Goods will be situated; the trading name or ABN of the business; or the persons (Proprietors, Partners or Directors) conducting the business.
8.2. Delight Decor reserves the right to request that a new Application for a Wholesale Account to be completed on notification of such a change.
9. Shipping Fees
9.1. Account Customers -
Shipping will be charged on the invoice, calculated as per order size and delivery location.
**** A Shipping quote is available prior to the order being invoiced. Please advise if you require a Shipping quote at the time of placing your order ****
9.2. Pre-Paid Customers -
QLD VIC NSW ACT ( excluding remote areas )
Shipping will be charged at 10% of the order value or a minimum of $30.00 ex GST, whichever is the higher.
WA TAS SA and Remote Areas of QLD VIC NSW ACT
Shipping will be charged at 15% of the order value or a minimum of $45.00 ex GST whichever is the higher.
**** Certain Remote Areas may incur additional surcharges as charged by our nominated freight provider ****
9.3. International Customers -
Please contact Delight Decor for an International Shipping quote.
9.4. Replacements and Spare Parts
The Shipping and Handling Fee for Replacements and Spare parts is $20.00 ex GST.
These terms and conditions are governed by and construed in accordance with the laws of Queensland and the applicable laws of the Commonwealth of Australia. The Customer agrees to submit to the non-exclusive jurisdiction of the courts of any state or territory of Australia or the Commonwealth of Australia as selected at Delight Decor’s discretion.
11. Interpretation In these terms and conditions, unless contrary to the context:
“Customer” means and includes any natural person, company, partnership or other entity whose order for the purchase of Goods is accepted by Delight Decor; “Goods” means and includes goods and services supplied or to be supplied to the Customer by Delight Decor;
“Delight Decor” means Delight Decor Pty Ltd ABN 78 133 290 074 or any of its subsidiary or related companies.